3030 Privacy Policy — User Data Protection
This Privacy Policy explains how 3030 collects, uses, stores, and protects your personal information when you use our platform. We are committed to safeguarding your privacy at every stage of your experience.
Last updated: 2026. This policy applies to all 3030 platform users in Malaysia.
What Information Do We Collect from You?
Account & Registration Information
When you register a 3030 account, we collect the information you provide directly, including your Malaysian phone number, username, and chosen password. This information is required to create and verify your account identity on the platform.
Device & Browser Information
When you use the platform — whether via web browser or mobile app — our system automatically records technical information such as device type, operating system, browser version, IP address, and time zone. This data is used to optimise your user experience and detect suspicious activity.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (RM / MYR), 3030 receives the necessary transaction details via supported payment methods such as Touch 'n Go eWallet and FPX. We do not directly store full bank account numbers or credit card details — all financial transactions are processed through secure third-party payment processors.
Platform Usage Data
We log activity within the platform, including game history, bets placed, pages visited, and session duration. This data is used to improve our services, identify usage patterns, and maintain platform integrity.
How Do We Use Your Information?
All information collected by 3030 is used solely for legitimate purposes directly related to delivering platform services. We do not sell, rent, or use your data for third-party advertising without your consent.
- Account identity verification — ensures every account belongs to a verified individual aged 18 and above.
- Financial transaction processing — accurately and securely verifies deposits and withdrawals in MYR.
- Platform improvements — analyses usage patterns to improve interface design and the overall user experience.
- Security & fraud prevention — to detect and prevent unauthorised activity, multi-account use, or system manipulation.
- Legal compliance — to comply with Malaysian legal requirements relating to anti-money laundering and data protection.
- Service communications — sends account-related notifications, transaction updates, and platform announcements when required.
Cookies & Tracking Technologies on the 3030 Platform
The 3030 platform uses cookies and similar tracking technologies to enhance the functionality and security of your experience. Cookies are small text files stored on your device when you browse the platform.
Essential Cookies
Required for core platform functions such as login sessions, account security, and language preferences. Cannot be disabled without affecting platform functionality.
Analytics Cookies
Collects anonymised usage data to help us understand how users interact with the platform and identify areas for improvement.
You can manage cookie settings through your browser preferences. However, disabling essential cookies may affect your login functionality and session security on the 3030 platform.
Data Security & Third-Party Sharing
How Your Data Is Kept Secure
All user data on the 3030 platform is stored in an environment protected with industry-standard SSL encryption. Access to personal user data is restricted to staff who require it for service purposes only, and is subject to strict confidentiality agreements.
Financial transaction data is retained for the period required by Malaysian legal obligations. Active account information is kept for as long as the account remains active, and for a reasonable period after closure to meet audit and regulatory requirements.
Sharing Information with Third Parties
3030 does not sell or share users' personal data with third parties for commercial purposes. However, there are limited circumstances where data sharing is necessary:
- Payment processors — minimal transaction details are shared with payment providers TNG and FPX to process your deposits and withdrawals in MYR.
- Game providers — session data required for game operation is shared with registered third-party game content providers.
- Legal requirements — 3030 will disclose information when required by court order, regulatory requirements, or a legitimate Malaysian law enforcement agency.
Your Rights as a 3030 Platform User
As a 3030 platform user, you have certain rights regarding your personal data. We respect these rights and provide the channels for you to exercise them.
Right of Access
You have the right to request a copy of the personal data we hold about you. Contact our support team with your account details to initiate a request.
Right to Rectification
If any information in your account is inaccurate or outdated, you can request a correction through your account settings or by contacting 3030 support.
Right to Erasure
You may request the deletion of your personal data, subject to applicable legal retention requirements. Requests should be submitted through customer support.
Any changes to this Privacy Policy will be published on this page with an updated date. Continued use of the 3030 platform after changes are published constitutes acceptance of the updated policy. We encourage you to check this page periodically.
Questions About Your Data Privacy?
If you have any questions, concerns, or wish to exercise your rights regarding your personal data, please contact the 3030 support team via the in-platform live chat or by email at [email protected]. We aim to respond to all privacy-related enquiries within 5 business days. For general information about using the platform, you may also refer to the FAQ us.